Overview
The Create SMS Channel flow guides you through setting up a new SMS messaging channel. It is structured as a multi-step process that collects basic channel information, provider-specific configuration, and a final summary before activation.
Navigation Path
Administration > Channels > Web > Create SMS Channel
Configuration
The creation flow consists of three steps that must be completed in sequence.
Step 1 - Info
This step defines the basic channel information.

Settings
Setting | Description |
|---|---|
Name | The name of the channel. This field is required. |
Description | An optional description to help identify the channel. |
Provider | The SMS provider used for this channel. The available options depend on the system configuration. |
Step 2 - Configure
This step defines provider-specific and functional SMS settings. The available options vary depending on the selected provider.

Settings
Field | Description |
|---|---|
SMS-MT | Enables mobile-terminated messages. Provider login credentials are required when this option is selected.
|
SMS-MO | Enables mobile-originated messages.
|
Step 3 - Summary
This step provides a read-only overview of all information entered in the previous steps. From here, the channel can be activated or saved for later completion.

Actions
Action | Description |
|---|---|
Save | Saves the current configuration and keeps the channel in its current state. |
Activate | Activates the channel if all required information is complete. |
Close | Closes the creation flow without activating the channel. |