Overview
The Message Creation Type window allows you to define the basic information about your message, including the message name, description, and other elements that make it easy for you to identify the message within the Engage system.
For a conceptual overview of email message types and the overall email creation workflow, see the Email Channel Basics.
Navigation Path
Create New > Message > Email Message > HTML Email
You can also access this page from existing messages:
Messages > Draft Messages > Email > Edit
Messages > Prepared Messages > Email > Edit
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Settings
The following table describes the available settings in the Message Creation Step 1 - Type window.
Setting | Description |
|---|---|
Message Name | This field defines the name of the message within the Mapp Engage System. |
Description | An optional internal description for you and your team. |
External Message ID | A unique value added to links during message sendout. It is used to pass message information to external systems (e.g., web analytics or e-commerce platforms) for tracking and performance analysis. |
Tags | Add internal tags to the message for better organization. Separate multiple tags with commas or spaces. |
Type | Email is already preselected and the field cannot be edited. |
Actions
The following actions are available in the Message Creation window:
Action | Description |
|---|---|
Edit | Goes to Step 2 - Content. |