Message Preview (Email)

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Introduction

Message Preview lets you review an email message before sendout.

It shows a simulated version of the email so you can quickly verify content, personalization, and visual presentation.


Navigation path

When creating or editing an email, click Message Preview


What Message Preview shows

Message Preview provides different views of the same email to help you validate how the message appears under different conditions:

  • A preview for a specific recipient

  • An overview of all personalization variants

  • A text-focused view without images

These views do not change the message itself.


Preview settings

The following settings control how the preview is generated and displayed.

Personalization settings

  • Preview with values

    Selects the data source used to resolve personalization values in the preview.

  • Contact

    Uses profile attributes from a selected contact.

  • Custom values

    Uses manually entered attribute values for the preview.

  • Random group member

    Uses attribute values from a randomly selected member of the selected group.

  • Personalization rules

    Controls whether personalization rules are applied when generating the preview.


Content visibility

  • Show images

    Controls whether images are displayed in the preview. Turning this off shows a text-focused version of the email.


Message context

  • Group

    Defines the group context used for the preview.

  • Recipient

    Defines the email address used when sending a preview message.


Preview actions

  • Update

    Refreshes the preview based on the current settings.

  • Send preview

    Sends a preview version of the email to the specified email address.

  • Send rendering test

    Submits the message for rendering tests across supported email clients.

  • Download

    Downloads the preview as an .eml file for offline review.