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Quick Reference: Contact Import XML
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This topic gives you a quick overview of how to format an XML file to import contacts into Mapp Engage.
Hint:
This topic assumes that you have a strong familiarity with XML files, data import, and Mapp Engage attribute types. If you need more detailed information, see XML Format for Contact Imports.
Standard Attributes
The following elements are nested inside the user element.
XML Element | Detailed Information | Data Type |
---|---|---|
The email must be formatted as a standard email address (localpart@domain.com). | String | |
mobilenumber | The mobile number must include the area code. The plus sign (+) before the number can be included, but is not required. The mobile number must not include any extra zeroes. | String |
faxnumber | This attribute, previously used to store the fax number, stores the mobile app alias. This field accepts numbers and letters as well as special characters, including periods and underscores. Mapp Engage does not validate the values in this field. The maximum character count per value is 2000 characters. | String |
identifier | This attribute stores an external identifier (for example, from a CRM system). This field accepts numbers and letters as well as special characters, including periods and underscores. Mapp Engage does not validate the values in this field. To import files that identify contacts with the external identifier, use a special import procedure. For instructions, see Update Contacts with External Identifier. | String |
firstname | This field stores the first name of the contact. There are no special formatting requirements. Mapp Engage does not validate the values in this field. The maximum character count per value is 2000 characters. | String |
lastname | This field stores the last name of the contact. There are no special formatting requirements. Mapp Engage does not validate the values in this field. The maximum character count per value is 2000 characters. | String |
nickname | This field stores the preferred name of the contact. There are no special formatting requirements. Mapp Engage does not validate the values in this field. The maximum character count per value is 2000 characters. | String |
dateofbirth | For the date of birth, use the following format: 1965-08-08 or 1965-08-08T12:00:00+00:00 | Date |
title | These values store the preferred title as a number.
| Number |
zipcode | The zip code or postal code format depends on the country. In Mapp Engage, this attribute is a string field that can accept both letters and numbers. Mapp Engage does not validate the values in this field. The maximum character count per value is 2000 characters. | String |
partnerid | This field stores a number that identifies an external source of the contact addresses. This field is limited to a maximum of 5 numeric characters. | Number |
isocountrycode | The values must conform to the standardized ISO 3166 format. For more information, see https://en.wikipedia.org/wiki/ISO_3166-1. | String |
isolanguagecode | The values must conform to the standardized ISO 639 format. For more information, see https://en.wikipedia.org/wiki/List_of_ISO_639-1_codes. | String |
timezone | The values must conform to the standardized tz database format, also known as IANA. (For example: America/New_York or Europe/Berlin) For more information, see https://en.wikipedia.org/wiki/Tz_database. | String |
Hint:
Mapp Engage uses ISO-8601 date formats. Enter the time zones as follows: YYYY-MM-DDThh:mm:ss (+/-)GMT difference. For example, the time zone US/Eastern is formatted: 2012-12-25T15:15:15-05:00. ISO-8601 is recommended for formatting date information in the import file. Deprecated formats are not fully supported
Additional Information
The following elements are nested inside the user element.
The maximum number of characters for each value is 2000.
Attribute or Setting | XML Element | XML Attributes | ||||
---|---|---|---|---|---|---|
Custom Attributes | namedattr | name | ||||
New Custom Attributes | namedattr-definition | enum - true or false type - string, number, date, or boolean name | ||||
Member Attributes | memberattr | name | ||||
Read Mode | channel | |||||
Message Limitation | maxmessages | number - the maximum number of messages period - the period, in days |