Overview
The Segmentation Builder interface is where you create and edit segments. It provides access to all available criteria, containers, and configuration options used to define the logic of a segment.
Navigation Path
Audience > Segmentation > Segmentation Builder > Create / Edit
What can I do in this window?
Create a new segment or edit an existing one.
Configure criteria in the settings panel.
Add or remove criteria and containers on the canvas.
View the number of contacts matching the current segment and the counts for individual criteria.
Open the Info panel for detailed segment information and additional configuration options.
Actions
Main Actions
Action | Description |
|---|---|
Add a criterion | Double-click a criterion in the Add New Criteria panel or drag and drop it onto the canvas. |
Add a container | Double-click New Container in the Add New Criteria panel or drag and drop it onto the canvas. |
Search for criteria | Enter the first few letters of a criterion name in the search field. |
Rearrange criteria | Drag and drop criteria or containers to a new location on the canvas. |
Calculate segment size | Click the Calculate icon to update the number of matching contacts. |
Open context menu | Hover over a criterion or container to display the context menu. |
Context Menu Options
Copy: Creates a copy of the selected criterion.
Delete: Removes the selected criterion.
Edit: Opens the settings panel to configure the selected criterion.
Segment Details
Clicking the Info icon opens a panel with detailed information about the current segment. This view includes metadata (ID, Storage ID, timestamps, author information) as well as two important configuration options:
Setting / Area | Description |
|---|---|
Limit the search results | Allows you to define a maximum segment size. You can enable or disable the limitation and enter a numerical limit. Contacts beyond this limit are excluded from the segment. |
Labels | Lets you assign one or more labels to the segment. Labels can be:
Labels help organize segments and enable label-based filtering in the Segmentation Builder overview. |
The Info panel also displays:
Segment name and description
Time zone
Creation, publication, and modification timestamps
Author and last changed by
Last calculation result