Whiteboards and Automations

You can set up a group to handle replies through automation or a whiteboard to trigger a specific action as a consequence of the reply event. There is a risk of a reply loop with this automatic processing. Even if Engage is able to filter out and h...

Overview When a time-based (scheduled or recurring) whiteboard requires an initial audience to run, and this initial audience is very large, subsequent steps require the audience to run down different paths. This can cause the whiteboard processin...