Automate Message Statistics Exports

Scenario​

Automate the export of message statistics after every group sendout.

Mapp Engage sends the statistics to a server or to an email address.

Benefits​

• Get message statistics delivered automatically.

• There's no need to log into Mapp Engage to view and download statistics after every sendout.

Background Information​

An event-based automation automatically exports message statistics after each group sendout.

This job exports statistics for a group message. This includes message information, delivery performance, contact activity information and conversions.

You can choose to export data in a CSV or Excel file.

You must create a delay to allow time for the recipients to respond to the message. Example: Export message statistics one week after sendout.

Procedure​

1. In the ​Automation​ area, create a new whiteboard.

2. Drag 1 ​Event​ module and 1 ​Event-based job ​module onto the whiteboard.

3. Drag and drop between the connection   buttons to connect the modules as shown above.

4. Define the module settings as follows:

   a. Event Module	Field	Entry
   	Name	Enter a name for the module.
   	Event	​Group Sendout Finished (S)​
   	Group	Enter the sendout group

   b. Event-based Job Module	Field	Entry
   	Name	Enter a name for the module.
   	Job	​Export Message Statsitics (S)​
   	Group	Enter the sendout group
   	Message	Select the ​Use Event Parameter​ checkbox.
   	Format	Select Excel or CSV. See above for details.
   	Address	This input field defines the address to which the export is either saved or sent. A connection can be established to a server address over FTP (FTP, PFTP (passive FTP), AFTP (active FTP), SFTP, FTPS), SCP , HTTP (HTTP, HTTPS) and SOAP. This address has the following format: protocol://user:password@host.port/url-path. The report can be delivered directly to an email address by using the ​mailto​ prefix. This address has the following format: mailto:emailaddress.
   	Delay	A delay is mandatory for this scenario. The delay gives the recipients time to respond to the message. Example: Export message statistics one week after sendout.

5. Click ​Next​.
   ⇒ The ​Whiteboard​ wizard opens to step two.

6. Define the desired time frame and notifications.

7. Click ​Activate​ to immediately activate the whiteboard. Only active whiteboards are executed by the system.
   ⇒ The whiteboard is saved and activated. The automation has the status ​Running​ if the start date is immediate and ​Scheduled​ if the start date is in the future.