Override Email Headers for a HTML Email

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Goal

Modify the email header for a single email sendout.

Background Information

You can customize email headers during HTML email creation by defining specific parameters. These custom settings override the default options defined in the group sendout settings.

To add CC or BCC headers, you must have the following system permission:

  • Permission 254Messaging: Create CC and BCC Header

For more information about default header options, see the Group Management documentation documentation.

Procedure

  1. Navigate to Step 2: Content in the message creation wizard.

  2. Expand the Advanced Options section.

  3. In the Email Headers area, click the + symbol to add a new parameter.

  4. Enter the header name in the first field.

  5. Enter the corresponding value in the second field.

Note: These settings will override the default group-level header configuration.

Header Modification Guide

Modification

Header Name

Header Value Example

Specify a custom "From" address

From

"J Sample" <example@mywebsite.com>

Send a copy (CC) of the message

X-eC-messenger-CC

copy@example.com (visible to all recipients)

Send a blind copy (BCC)

X-eC-messenger-BCC

hidden@example.com (not visible to recipients)

Warning: Modifying email headers may affect message deliverability. If unsure, contact your account manager.

Note for DMARC Compliance: Use one of the following formats for the "From" address:

  • Display Name <username@domain>

  • <username@domain>

Example:

Email settings interface showing attachment options and email header fields for customization.