Compose Push Notification (window)
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    Compose Push Notification (window)

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    Article summary

    Navigation Path

    Create​ New >  Message​ > ​ Push Notification

    Purpose​

    Define the content and behavior of your push notification.

    What can I do in this window?

    • Create/upload notification content.

    • Define push actions or landing pages.

    • Add invisible info parameters to your notification.

    • Personalize notifications for recipients.

    • Tag content for easier search and workflow.

    • Create Silent Push notifications.

    • Create custom attributes (if enabled).

    Actions

    Action

    Description

    ​Personalization​

    Insert recipient-specific content (e.g., first name) using placeholders or conditional rules.
    Two types of personalization:

    1. Placeholders: Inserts profile data, replaced during sendout.

    2. Rules: Adds content based on conditions (e.g., recipient gender).

    Note: Personalization tags may affect character count.

    ​Preview Contact​

    View how the notification looks for a specific contact.

    ​App​

    Select the app for the push sendout.

    ​Content​

    Add text for the header and body.

    ​Media​

    Insert images, videos, or audio, and select a notification sound.

    ​Message Action​

    Choose the action triggered by clicking the notification:

    • Launch the app (default)

    • Open a landing page

    • Open a deep link

    • Open an app store/Play store

    • Dial a number

    ​Add Personalization Tag​

    Include personalized elements in the push content.

    ​Insert Emoji​

    Choose from over 500 emojis.

    Silent Push

    Send silent notifications (no alert to users) to update content in your app.

    Advanced Options​

    Setting

    Description

    ​Sound​

    Select whether to play a sound. Default is No Sound.

    ​Push Action​

    Define what happens when the recipient taps the notification. Options include:

    • Launch App (default)

    • Open a landing page

    • Open a deep link

    • Open the app store

    ​​Button Action​

    Predefined buttons (e.g., Yes/No, Buy Now) can be linked to actions:

    • Launch App

    • Open a landing page

    • Open a deep link

    • Open app store

    • Dial number

    Silent Push

    Set actions and data for Silent Push notifications (no user alert).

    Example: Silent Type: Promotion, Silent Data: "Summer sale 2024"

    This shows the promo when the app is opened without a direct notification.

    Custom Attributes

    Create, update, or delete custom attributes to enhance user engagement.

    (Custom attributes are optional. Contact your Customer Success Manager to enable them.)

    General page actions

    Action

    Description

    ​Previous​

    Returns you to step ​1. Info.

    ​Save​

    Saves your push notification as a draft and keeps the window open. You can return to a draft message and edit it later. You can locate your draft messages in the ​Draft Messages window.

    ​Next​

    Opens step ​ ​3. Configuration​​ of the message creation wizard. Here, you select the sendout group and the channel in which Mapp Engage sends the push notification. You can also apply a selection and prepare other sendout settings.


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