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      Member Report
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      Member Report

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      Article summary

      The Member Report exports detailed information about the members of one or more Engage groups. Use this report to get detailed information about group memberships.

      This report includes the following data:

      • Membership numbers for the reporting period.

      • Total member activity for the reporting period.

      • Average activity per group member for the reporting period.

      • Number of inactive group members.

      See below for a complete list of the data items included in the export file.

      Select Groups​

      In this area you select groups for the report.

      • Specific Groups: Exports data for specific selected groups. Click the ​Select Groups​ button to open a pop-up window to select the groups you want.

      • Group Category: Exports data for all groups in a group category. For more information, see Group Categories​.

      • Recently Created Groups: Exports data for the most recently created groups. You can select 10, 20, 50, 100 or 500 groups.

        • Selected Groups: Displays the selected groups for the group report.

        • Select Groups: Selects groups to be included.

        • Remove: Removes the selected group.

        • Remove all: Removes all listed groups.

      Type of Data

      Data (Parameter Name)

      Membership Data

      Number of Active Members

      Number of Pending Members

      Number of Deactivated Members

      Message and Activity Data


      Number of Messages in Period

      Number of Responses in Period

      Number of Messages received in Period

      Number of Subscriptions in Period

      Number of Unsubscribes in Period

      Number of Openings in Period

      Number of Clicks in Period

      Number of Orders in Period

      Number of ordered Items in Period

      Message and Activity Data (Calculated Averages)


      Average number of Messages per Member

      Average Number of Responses per Member

      Average Number of Messages Received per Member

      Average number of Openings per Member

      Average number of Clicks per Member

      Average number of Orders per Member

      Average Order Value per Member

      Average Number of Ordered Items per Member

      Inactive Member Data

      Number of Members who didn't Open a Message for a Week

      Number of Members who didn't Open a Message for a Month

      Number of Members who didn't Open a Message for a Quarter

      Number of Members who didn't Click for a Week

      Number of Members who didn't Click for a Month

      Number of Members who didn't Click for a Quarter

      Number of Members who didn't Order for a Week

      Number of Members who didn't Order for a Month

      Number of Members who didn't Order for a Quarter

      Number of Members Added by Import

      Number of Members Removed by Import

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