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Preview an Email with Images Suppressed
- 2 Minutes to read
- Print
- DarkLight
Goal
To see how an email looks when the email program of the recipient suppresses images.
Background Information
By default, many email programs suppress the display of images in received messages. When the email program of your contact is set to suppress images, the recipient sees only the text of your email. Images in your message display as empty frames and alternative text. Usually, the recipient can opt to display images manually.
If you enter alternative text for your images, some email programs display the text in the place of the image. Other email clients ignore the alternative text and display only an empty frame, even when alternative text is available.
The suppression of images can have a dramatic effect on the initial appearance of your email in the inbox of your recipient. Always preview your messages with images off and ensure that your message is clear, even when images are off.
To see how your message renders in over 30 popular email programs, initiate a Message Check from the Message Preview window. Message Check is an extra service in Mapp Engage that must be enabled for your system.
Prerequisites
Create an email in Mapp Engage. You can save the email as a draft or as a prepared message.
Procedure
To preview a message during the message creation process, click Preview in steps 2–4 of the message creation wizard.
⇒ The Message Preview window opens.To preview a message that is displayed in an overview, click View in the Actions menu of the message.
⇒ The Message Preview window opens.In the Show Images area, select Off.
⇒ A preview of the message with images suppressed displays. If available, the alternative text for each image is visible.
Add Alternative Text to an Image in the HTML Code
Create or edit an email message and navigate to step 2. Content of the message creation wizard.
⇒ By default, step 2. Content opens in the HTML Code view. Images in HTML code are marked with an <img> tag: <img src="[image name]">.Enter alternative text for the image. The alt attribute specifies the text that the email client displays when the image is unavailable or images are turned off. The alt text is important for contacts who use a screen reader.
Example: <img src="imagename.gif" alt="Description of the image" >To save your changes, click Save as Draft.
Add Alternative Text to an Image in the Graphical HTML Editor
Create or edit an email message and navigate to step 2. Content of the message creation wizard.
⇒ By default, step 2. Content opens in the HTML Code view.Click HTML Editor.
⇒ The HTML Editor view opens.Right-click an image in the message and select Image Properties from the pop-up menu.
⇒ The Image Properties window opens.In the Alternative Text field, enter alternative text for the image. The alt attribute specifies the text that the email client displays when the image is unavailable or images are turned off. The alt text is important for contacts who use a screen reader.
To save the alternative text and close the Image Properties window, click OK.
⇒ You return to step 2.Content of the message creation wizard.