System Messages

Navigation Path​ Messages​  >  System Messages > System-wide​ System Messages Overview window The ​ System Messages ​ window presents an overview of system messages in this Mapp Engage system. Available Actions A customized...

System Messages are notifications sent by the Mapp Engage system to users or recipients. They provide important updates about system events or actions. Types of System Messages Mapp Engage offers three types of system messages: Group (Ge...

In this window, you can edit the content of the default system messages provided by Mapp Engage.  Navigation In the ​Main Navigation​ menu, click ​ Messages​ > ​System Message s​ and choose between ​Group (General): provide inform...

General Information Mapp Engage provides default system messages (text emails) for all system-related notifications. These messages can be edited to suit your requirements and reverted to their original state at any time. Languages : Default m...

Several factors determine the language of the system message sent by Mapp Engage. Generally, Mapp Engage tries to send the system message in the language of the recipient's profile. If the recipient's country and language differ from the ...

Goal​ To create a prepared message that you can use as a template for system messages. Background Information​ You can use a prepared message as a template for system messages. System message templates have several advantages: One layout can ...

Goal A custom template is used as a basis for system messages. The procedure is the same for each channel: Email (HTML), Email (Text), SMS. Prerequisite A prepared message has been created in Mapp Engage and saved as a template for...

​Goal​ To suppress the sendout of one of the system messages. All languages are suppressed. Background Information​ Mapp Engage offers a default message (text email) for all existing system messages. It is possible to suppress any system message...

Goal​ To send a system message via SMS. Prerequisites​ Sending SMS messages is an extra feature of Mapp Engage. Before you can send SMS messages, you must do the following. Work with your account manager to register the necessary codes and key...

Goal Customize the links in a message so that the recipient reaches a customized landing page instead of the standard subscription page provided by the system.  ​Prerequisite​ You have created and uploaded your landing pages for the subscrip...