Using the Audience API

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This chapter describes how to place API calls to get the information you need. There are two ways to do this:

  • Use the Audience API via the Mapp Server

  • Use the Audience API with your own tracking domain

Audience API via the Mapp Server

Execute API calls to get all the segments a specified user belongs to. There are 2 versions of the API available. They only differ in the output of possible error messages: Version 2 supports additional information (see Error codes). Thus, it helps to better understand the type of error.

URI Syntax – Version 2 (recommended)

Using the Ever-ID

https://r.mateti.net/segments/v2/{trackId}/{placementId}?everId={everId}

Using the Customer-ID

https://r.mateti.net/segments/v2/{trackId}/{placementId}?customerId={customerId}

Example: Version 2 with Customer-ID

https://r.mateti.net/segments/v2/1234567891234/23232323/?customerId=04ee2ab263eeb5f0ca1139d7110f 93c8

View in Apiary

URI Syntax – Version 1

Using the Ever-ID

https://r.mateti.net/segments/v1/{trackId}/{placementId}?everId={everId}

Using the Customer-ID

https://r.mateti.net/segments/v1/{trackId}/{placementId}?customerId={customerId}

Query Parameters

Parameter

Type

Description

trackId


String

Mandatory. The trackId of the Marketing Automation account. How to get the account ID

placementId

Long

Mandatory. How to find the desired placement ID is described here.

everId

String

Mandatory. This ID is used to identify the user for whom you want to retrieve information. Alternatively, you can use the customer ID. The everId is the Mapp Intelligence device ever ID. Depending on your tracking setup you can get this ID from the first-party or third-party cookie.

customerId

String

Mandatory. This ID is used to identify the user for whom you want to retrieve information. Alternatively, you can use the ever ID. The customer ID must contain the same value that you use for the customer ID in your tracking.


Audience API with your own Tracking Domain

You can also use your own tracking domain or third-party cookies (due to ITP 2.x).

In this case a separate activation is required. Please contact your Mapp Intelligence consultant.

There are 2 versions of the API available. They only differ in the output of possible error messages: Version 2 supports additional information (see Error codes). Thus, it helps to better understand the type of error.

URI Syntax

{server}/segments/v1/{accountId}/{placementId}?customerId={customerId}

URI Syntax – Version 2 (recommended)

Using the Ever-ID

{server}/segments/v2/{trackId}/{placementId}?everId={everId}

Using the Customer-ID

{server}/segments/v2/{trackId}/{placementId}?customerId={customerId}

Example: Version 2 with Customer-ID

https://{{OWN_TRACKING_DOMAIN}}/segments/v2/1234567891234/23232323?customerId=04ee2ab263eeb5f0ca1139d7110f 93c8

View in Apiary

URI Syntax – Version 1

Using the Ever-ID

{server}/segments/v1/{trackId}/{placementId}?everId={everId}

Using the Customer-ID

{server}/segments/v1/{trackId}/{placementId}?customerId={customerId}

Query Parameters

Parameter

Type

Description

trackId


String

Mandatory. The trackId of the Marketing Automation account. How to get the account ID

placementId

Long

Mandatory. How to find the desired placement ID is described here.

customerId

String

Mandatory. This ID is used to identify the user for whom you want to retrieve information. Alternatively, you can use the ever ID. The customer ID must contain the same value that you use for the customer ID in your tracking.


GET Segment Information

Using the API via the Mapp server

GET https://r.mateti.net/segments/v2/1234567891234/23232323?customerId=04ee2ab263eeb5f0ca1139d7110f

Using the API with your own tracking domain

GET https:// {{OWN_TRACKING_DOMAIN}} /segments/v2/1234567891234/23232323?customerId=04ee2ab263eeb5f0ca1139d7110f

Headers

content-type: application/json

Response Syntax

{ 
    "user": <everID>, 
    "segments": {  
       "<segment name>" : <true|false>  
       "<segment name>" : <true|false> 
    },  
    "categories": [ 
       { 
         "id": <urm category id> 
         "title": "<urm category title>" 
         "value": "<urm category value>" 
       }, 
       {  
        "id": <urm category id> 
        "title": "<urm category title>" 
        "value": "<urm category value>" 
       } 
   ] 
} 

Example Response

{     
    "everId": "87235498273549765",     
    "segments": { 
        "men" : true,  
        "high frequency buyer" : false 
    },  
    "categories": [ 
     {  
        "id": 1 
        "title": "URM Custom Profile Macro Status" 
        "value": "6" 
     }, 
     {  
        "id": 2 
        "title": "URM RFM Status" 
        "value": "322" 
     }, 
     {  
        "id": 3 
        "title": "URM Predicted conversion probability %" 
        "value": "" 
     } 
            
   ] 
} 

Some of the URM values are returned as numerical values. You can find the corresponding meaning of the numbers below.


Possible Error Codes

Error Code

Message

Description

200

OK

The response body includes all found segments and URM categories belonging to the user specified in the request.

400


Only Version 1: The placement could not be found. The placement ID could not be found. This means either that the placement ID does not exist or that it is not an Audience API placement.

400

No segment data available yet

Only Version 2: It is a new Visitor or the Inkognito Mode is activated

400

No Cookie available

Only Version 2: Cookie Storage is blocked. In this case there is no Cookie data available.

401


The account ID could not be found.

403


The Audience REST API is not activated for this account.

404


The user could not be found.


Mapping Table for URM Status

There are four mapping tables available for the URM status.

Current Customer Journey Status ("MicroCustomerJourneyStatus")

Numeric Value

Type

Description

0

UNKNOWN

Unknown.

1

OFFSITE

The user had contact outside the website.

2

ONSITE

Default. The user had contact on the website.

3

PRODUCT_VIEW

The user had viewed a product.

4

ADD_TO_BASKET

The user has placed a product in the shopping cart but has not purchased it.

5

BUYER

The user has executed the order.


Customer Journey Status ("MacroCustomerJourneyStatus")

Numeric Value

Type

Description

0

UNKNOWN

Unknown.

1

OFFSITE

The user had contact outside the website.

2

ONSITE

Default. The user had contact on the website.

3

PRODUCT_VIEW

The user had viewed a product.

4

ADD_TO_BASKET

The user has placed a product in the shopping cart but has not purchased it.

5

REGISTRATION

The user has logged in.

6

BUYER

The user has placed an order (new customer).

7

REBUYER

The user has executed more than one order (repeat buyer).


Gender

Numeric Value

Type

Description

0

UNKNOWN

Default: Unknown.

1

MALE

Male.

2

FEMALE

Female.


E-Mail Opt-In

Numeric Value

Type

Description

0

UNKNOWN

Default: Unknown.

1

YES

Yes.

2

NO

No.