Content - Email - Overview

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Introduction

The Content > Email area provides access to all email-related CMS elements.

From this screen, you manage email messages, templates, frameworks, and blocks.

For conceptual explanations of how these elements relate to each other, refer to the System Basics documentation.


Tabs

The screen contains the following tabs:

Email Messages

Lists all created email messages.

Each message is based on a template and can be prepared for sendout.

Additional information may include:

  • Template used for the message

  • Status (for example, whether the message is still in progress or finished)

  • Assigned user

  • Due date

  • Number of paragraphs

Depending on the configuration, you can preview messages, transfer ownership, archive them, or start the sendout process.


Email Templates

Lists all available email templates.

Templates define the structure of an email message and are based on a framework. When creating a message, you select a template.

The overview shows general information such as:

  • Template name

  • Author

  • Creation date

  • Last modification date


Frameworks

Lists all frameworks.

Frameworks define which blocks are available when creating or editing a template. They control the structural possibilities of templates.

The overview may include:

  • Framework name

  • Assigned tags

  • Author

  • Creation and modification dates


Blocks

Lists all reusable content blocks.

Blocks are structural or content elements that can be made available in frameworks and used in templates.

The overview may include:

  • Block name

  • Assigned tags

  • Author

  • Creation and modification dates


Table and View Options

Each tab displays its entries in a table.

Depending on the tab, you can:

  • Filter entries (for example, by date or status)

  • Sort entries by column

  • Adjust visible columns

  • Navigate between pages

  • Adjust the number of visible rows

  • Select multiple entries for bulk actions

These options affect only the current view and do not change the stored content.


Actions

Depending on the selected tab and item, the following actions may be available:

  • Create – Create a new item of the selected type.

  • Edit – Open the selected item for editing.

  • Preview (Email Messages) – Display the message content without personalization.

  • Copy – Create a copy of the selected item. In some cases, you can copy only the structure or the full content.

  • Change Owner (Email Messages) – Transfer ownership to another user.

  • Archive – Move selected items to the archive. Archived items remain stored and can be reactivated.

  • Delete – Permanently remove selected items after confirmation.

  • Sendout (Email Messages) – Open the sendout preparation process.

Some actions are available only after selecting an entry.