Customize Subscription Link in System or Prepared Messages

Goal

Configure subscription links in system or prepared messages so that subscribers are redirected to customized landing pages upon successful or failed subscriptions.

Background Information

You need two custom landing pages:

• A confirmation page for successful subscriptions

• An error page for failed subscriptions

These landing pages must already be created and hosted.

Procedures

Scenario 1: Edit the Link in a System Message

1. Go to Messages > System Message > System (General) / Group (General) / Group (Specific)

2. Click > Edit next to the system message and select Edit.

3. In the Edit System Messages window, check the Customized Language list for already edited languages.

4. Click Add Language to add a new language version.

5. Highlight the language and click the Select icon to open the message for editing.

6. In the message body, locate the placeholder <%subscribe_link%> and replace it with the customized version below:

   <%subscribe_link%>&action=subscribeToSingleGroup&redirect_ok=http://www.subscriptionSuccess.com&redirect_err=http://www.subscriptionError.com/&errorPage=/automated/action.jsp

   • redirect_ok= URL of the success landing page

   • redirect_err= URL of the error landing page

Note: You must customize the message for every language used in your system. If only one language is used for sendouts, modifying the default language is sufficient—it overrides all recipient language preferences.

Scenario 2: Edit the Link in a Prepared Message

1. Go to Messages > Prepared Message.

2. Open the prepared message that contains the subscription link (<%subscribe_link%>).

3. Replace the existing subscription link with the customized version:

   <%subscribe_link%>&action=subscribeToSingleGroup&redirect_ok=http://www.subscriptionSuccess.com&redirect_err=http://www.subscriptionError.com/&errorPage=/automated/action.jsp

   • redirect_ok= URL of the success landing page

   • redirect_err= URL of the error landing page

Note: Prepared messages can be used as templates, but the actual system message still controls link behavior. Customize the system message only if the subscription link is included in the prepared message.