Increase Attendance by Promoting Exhibition Dates

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This use case demonstrates a strategy marketers can use to increase recipient engagement by displaying relevant content - in this case, information about exhibition dates in their respective location.

All the steps we mention in the video are listed below.

Prerequisites

  1. A custom attribute for the customer's area: Create Custom Attribute. You can check whether the custom attribute has been set correctly by going to Audience > Administration > All Contacts and looking at a contact profile:
     

  2. Segmentation for the target audience: Create a Segment. The segment is called "Opt-Ins" and includes contacts whose Custom Attribute "Opt-In" is equal to True. The segment must be published before use.
     

  3. A Content Store image for each area: Create New Content Store Element. Go to Content > Content Store > Images to make sure that you have images for each area, containing the dates and location of the exhibition in that area.
     

Step

Where

What

1

Content > Email > Email Messages

Add the dynamic content to your email.

  • Create an Email Message "Travel Exhibition Dates".

  • Add a hero block "T&R" Hero Image" for every exhibition banner in the content store (see the prerequisites).

  • Select the block for "Glasgow" and go to the Details tab o the right.

  • Activate the slider Sendout Condition.

  • In the pop-up window Select a sendout condition, select Attribute and the following conditions:

    • Attribute: Area

    • Value: Scotland

  • Click Save.

  • Repeat this action for each location's block in the email.

  • Save the message.

For more information, see Create a New Block.

2

Content > Email > Email Messages

Schedule the message sendout

  • Once the message is saved, click PREPARE SENDOUT at the top right of the Compose Email Message window. This opens the Configuration section.

  • To test the message, click Preview and select a profile of a contact whose area you know. Then click Update. The email preview will show the exhibition banner that was set up for that area. 

  • Configure the sendout:

    • Group: Master Email

    • Segment: Opt-Ins

    • Message transport: Schedule

    • Select the correct data and time

  • Click Schedule Message.

For more information, see Schedule Message Processing.