Overview
Use the Personalization interface to manage personalization rules. You can create new rules, edit or copy existing ones, change the rule owner, view personalizations, and delete personalizations that are no longer needed.
Navigation Path
Audience > Segmentation > Personalization
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Settings
Setting | Description |
|---|---|
Edit | Opens the Personalization Builder for personalization. Both the structure and conditions of personalization can be edited there. |
Copy | Creates a copy of the personalization and opens it in the Personalization Builder, where it can be edited. |
Owner | Opens the Transfer Ownership window, where a new owner of the personalization can be defined (see Transfer Ownership). |
Actions
Action | Description |
|---|---|
Create | Creates a new personalization (see Code View (wizard)). |
Remove Filter | Clears the active filter applied to the list of personalizations. |
Delete | Deletes the selected personalization. |
Column Definitions
Column | Description |
|---|---|
Actions | Opens the action menu for the selected personalization. |
Name | Displays the name of the personalization. Personalization names are not unique. |
Description | Shows the personalization’s description, if available. It appears in the overview and provides additional details about the personalization. |
Owner | Displays the owner of the personalization. |
Created | Shows the date and time when the personalization was created. |
Last Update | Shows the date and time when the personalization was last updated. |
Last Use | Shows the date and time when the personalization was last inserted into a message. The message does not need to have been sent. |
Details Panel
The details panel appears when selecting a personalization in the overview.

Information | Description |
|---|---|
ID | The unique personalization ID assigned by the system. |
Name | Displays the name of the personalization. This value is not unique. |
Owner | Shows the owner of the personalization. Unless changed, this is the user who created it. |
Type | Displays the type of personalization. This is always complex. |
Description | Shows the description of the personalization, if provided. Because names aren’t unique, a description helps distinguish between personalizations. Adding a description is recommended. |
Contains Content | Indicates whether the personalization includes fixed content inserted automatically (e.g., a greeting line such as “Dear …”). |
Group | Indicates whether member attributes are used in the personalization. Since groups differ in available member attributes, the personalization can only be used with groups that contain the required attributes. |