Set up Web Push Channel in Mapp Engage
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    Set up Web Push Channel in Mapp Engage

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    Article summary

    On this page, we explain how you can create a new Web Push channel.

    General Info

    Navigation

    Administration > Channels > Web

    What can I do in this window?

    • View, create, and edit channels

      Details

      Column

      Description

      Name

      The channel name

      Status

      DRAFT, ACTIVE or INACTIVE

      Last modified

      The latest date when the channel was updated

      Actions

      Choose to view, edit or deactivate the channel

    Procedure

    1. Go to Administration > Channels > Web.

    2. Click Create Web Channel

    3. Give the channel a name.

      Item

      Description

      Name

      A mandatory, unique channel name is used to identify the website channel within the system and is not visible to your contacts.

      Description

      Optional, also not visible to your contacts.

    4. Enter the FCM Credentials: the FCM Json Key. The following video shows how to generate the Key in Firebase. For more information, see Firebase Cloud Messaging.

      If you didn't provide a FCM Json Key, or if you provided an invalid one, you won't be able to activate the channel upon the last step (Summary). Instead, you will only be able to Save the channel or Close the creation process. In case of a valid FCM API Key, you will be able to first Activate the channel before saving it and closing the process.

      Click Next.

    5. A Summary page gives you an overview of all of the previous steps.


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