Set up Web Push Channel in Mapp Engage

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Goal

Create a new Web Push channel in Mapp Engage.

Procedure

  1. Go to Administration > Channels > Web.

  2. Select Create Web Channel.

  3. Enter a unique Name for the channel.

  4. Provide the FCM JSON key. The following video shows how to generate the Key in Firebase.


    For more information, see Firebase Cloud Messaging.

  5. Click Next to review the Summary.

  6. Click Activate (if available), then Save.

    • If a valid FCM JSON key is provided, you can activate the channel on the Summary step before saving.

    • If the FCM JSON key is missing or invalid, Activate is unavailable; you can only Save or Close the process. 

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