Set up Web Push Channel in Mapp Engage

On this page, we explain how you can create a new Web Push channel.

General Info

Navigation

Administration > Channels > Web

What can I do in this window?

• View, create, and edit channels

  Details

  Column	Description
  Name	The channel name
  Status	DRAFT, ACTIVE or INACTIVE
  Last modified	The latest date when the channel was updated
  Actions	Choose to view, edit or deactivate the channel

Procedure

1. Go to Administration > Channels > Web.

2. Click Create Web Channel. 

3. Give the channel a name.

   Item	Description
   Name	A mandatory, unique channel name is used to identify the website channel within the system and is not visible to your contacts.
   Description	Optional, also not visible to your contacts.

4. Enter the FCM Credentials: the FCM Json Key. The following video shows how to generate the Key in Firebase. For more information, see Firebase Cloud Messaging.

   If you didn't provide a FCM Json Key, or if you provided an invalid one, you won't be able to activate the channel upon the last step (Summary). Instead, you will only be able to Save the channel or Close the creation process. In case of a valid FCM API Key, you will be able to first Activate the channel before saving it and closing the process.

   Click Next.

5. A Summary page gives you an overview of all of the previous steps.