Exports: 2. Time Frame

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Overview

This step defines the time range for the export, ensuring that only data tracked by Engage within the specified period is included. Each tracking event recorded in Engage includes a timestamp, which is used to filter the export based on the selected time frame.

Navigation Path

  1. Data Management > Exports

  2. Click Create

  3. Proceed to step 2. Time Frame

Settings Table

Setting

Description

Time Frame Type

Determines how the export period is defined. Two modes are available:

  • Relative – Defines the export duration relative to the export generation date (e.g., last 7 days).

  • Absolute – Defines a fixed start and end date/time.

Time Zone

Sets the time zone used to calculate the export period. Applies to both Relative and Absolute modes.

Include (Relative only)

Selects the time span relative to the generation date:

  • Previous – Includes data from the completed period before export (e.g., previous week).

  • Current – Includes data from the current day/week/month up until the export is generated.

Time Frame for Export (Relative only)

Displays the export time range based on the current selection. If the export is generated later (e.g., scheduled exports), the displayed range may differ from the actual export.

From / To (Absolute only)

Defines the exact start and end timestamps for the export when using the Absolute mode.

Additional Information

  • The default maximum duration per export file is 31 days.

  • Users with Permission 166: Data Import and Export: Maximum Time Frames can export up to 365 days in one file.

  • To export data beyond the allowed maximum duration, create multiple exports with adjacent or non-overlapping time frames.

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