Process Step Exit Rate Percent
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    Process Step Exit Rate Percent

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    Article summary

    Shows the percentage of accesses, for which the following mandatory or optional process step was not accessed.

    Calculation

    Process Step Exits / Process Step Amount * 100                                     

    The fact on how the exit is counted specifically depends on the chosen validity in the configuration of the process:

    • Validity "Process"
      A user is counted as exit, when he doesn't access the subsequent process step within the visit and/or starts the process again before he finishes it.

    • Validity "Visit" / "Visitor"
      A user is counted as exit, when he doesn't access the subsequent process step within the visit.

    Additional Information

    Learn more about setting up processes and analyzing them in the training chapter.

    You can also find a course on processes at Mapp Academy. Log in and search for "Mapp Intelligence - Processes".


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