Web Activity Criteria

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Web Activity criteria allow you to create segments based on how contacts interact with Web Push messages in Mapp Engage.

These criteria evaluate whether Web Push messages were delivered and how contacts reacted to them.


Web Push Delivered

Use this criterion to segment contacts based on whether a Web Push message was delivered to them or not.

It evaluates delivery status for any Web Push message or for a specific message within a defined period.


Settings

Setting

Description

Web Push Notification

  • Any: evaluates delivery for any Web Push message.

  • Specific: evaluates delivery for a specific Web Push message and requires selecting a message.

Message

Specifies the Web Push message that is evaluated (required when Web Push Notification is set to Specific).

Delivered

  • Yes: the Web Push message was delivered to the contact.

  • No: the Web Push message was not delivered to the contact.

In Timeframe

Restricts evaluation to a defined period.


Web Push Reaction

Use this criterion to segment contacts based on how they reacted to a Web Push message.

It evaluates whether a contact engaged with a message or dismissed it within a defined period.


Settings

Setting

Description

Web Push Notification

  • Any: evaluates reactions for any Web Push message.

  • Specific: evaluates reactions for a specific Web Push message and requires selecting a message.

Message

Specifies the Web Push message that is evaluated (required when Web Push Notification is set to Specific).

Reaction

  • Engaged: the contact interacted with the Web Push message.

  • Dismissed: the contact dismissed the Web Push message.

In Timeframe

Restricts evaluation to a defined period.