Contact Import Report

Overview

The contact import report provides detailed feedback on the outcome of a contact import. It helps verify whether contacts were added, updated, or removed successfully and highlights any errors that occurred during the import. This information is essential for validating data quality and identifying issues that require correction.

Background Information

• A system message summarizing the import results is automatically sent after each import.

• The message contains a link to the contact import report.

• Each report link is valid for 14 days after the import.

• For manual imports, the message is sent to the system user who performed the import.

• For automated imports, the message is sent to the group owner and any users configured for notifications.

Available Information

Note: Duplicate email addresses or mobile numbers are ignored automatically. This can result in differences between the number of processed contacts and values shown elsewhere in the report.

Import File Statistics​

This section provides a detailed breakdown of the attributes included in the import file.

Summary

An overview of attribute usage within the import file:

• Contacts: Total number of contacts in the file

• Standard Attributes: Number of standard attributes included

• Custom Attributes: Number of custom attributes included

• Member Attributes: Number of member attributes included

• Boolean Attributes: Number of attributes using Boolean values (true/false)

Standard Attributes

Lists all standard attributes contained in the file.

• Shows how many contacts have a value set or not set for each attribute

• Displays individual values when an attribute contains 30 values or fewer

• Displays “more than 30 values” when the limit is exceeded

Custom Attributes

Lists all custom attributes included in the file.

• Shows how many contacts have a value set or not set

• Displays individual values when 30 values or fewer are present

• Displays “more than 30 values” when the limit is exceeded

Member Attributes

Lists all member attributes included in the file.

• Shows how many contacts have a value set or not set

• Displays individual values when 30 values or fewer are present

• Displays “more than 30 values” when the limit is exceeded

Actions​

The following actions are available at the bottom of the report. An action is only visible if the corresponding data exists.

Note: CSV files with more than 65,537 rows cannot be opened in Microsoft Excel due to row limitations. In this case, change the file extension from .csv to .txt and open the file with another application.