eCommerce: Recommended Products

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Overview

The Recommended Products section provides access to imported recommendation data that links contacts to product suggestions. This data can be searched and managed to support recommendation-based use cases in eCommerce scenarios.


Navigation Path

Administration > eCommerce > Recommended Products


Data

This area displays the imported recommendation dataset and its current status. It also provides access to actions for managing recommendation data.

Action

Description

Search

Allows searching for recommendation records by UserPK (User Primary Key), which is related to the internal contact ID.

Import data

Uploads recommendation data into the Recommended Products dataset.

Delete All Data

Removes all existing recommendation data from the dataset.

  • The dataset status is shown as “READY” when the data is available for use.

  • If no matching records exist, the table displays “No results found.”


Structure

The Structure tab shows the available fields and their data types for the Recommended Products dataset. This view is used to review the structure of recommendation data after import.

Field

Description

productSKU

The SKU of the product recommended to the contact.

accuracy

Score indicating the relevance or confidence of the recommendation, as provided by the recommendation source.

model

Identifier of the recommendation model used to generate the product suggestion (for example, an external model or Mapp Intelligence).

The fields are not enumerated and are not required to be unique.

Key Column

Unique identifier for each recommendation entry. This key links a contact to a recommended product.