Internal Search Tracking

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Internal search tracking captures the search terms visitors enter in your website's own search function.

It allows, for example, the following analyses:

  • Which searches do users perform on my website?

  • What is the conversion rate of specific search phrases?

  • Which search phrases didn't deliver any results?

The search term is captured as a single value per search — either submitted via a URL parameter or directly in the tracking call, depending on how your internal search is implemented.

Other relevant information, such as the number of search results, requires an additional parameter — a page or event parameter, depending on how your search is implemented.


Good to know

Search phrases are automatically transformed into lowercase letters.

Analysis

Available at Marketing > Search Phrases > Internal Search Phrases. For worked examples of this analysis, see Navigation Analyses.

Best practices