External Events

This event registers when a new transaction is recorded from any source other than the import event. Configuration Related Topics System Transactions

This event identifies changes in the product catalog, such as back-to-stock, low-in-stock, and price reductions. Use it to send emails to potential buyers. This event can be used as a start event. If this event is used as a start event, the ne...

Overview A   Custom Tracking Event   is registered when a contact interacts with your website or app in a way defined by your tracking configuration. These events allow you to trigger automated campaigns in Mapp Engage based on specifi...

The Web Session End Event marks the end of a user’s session on a website, triggered by inactivity or upon closing. In Whiteboard workflows, it finalizes updates, such as user profile adjustments. This event must follow a Custom Tracking Event to...

This event is registered when a contact interacts with your app in a previously specified way. Available for event-based Whiteboards. All events need to be defined for the same mobile app in Mapp Engage. An optional negative path is availab...

The system registers this event when a single record is added to a related data set.  This event can only be triggered upon successful data imports. The list of related data sets available in the configuration step is limited to data sets...

Overview The Wishlist Event is triggered when a contact performs one of the following actions: Adds products to their wishlist. Removes previously added products from their wishlist. This event can be used as a start event in wo...

Overview The Abandoned Cart Event is triggered when a contact performs one of the following actions: Adds products to their cart but does not complete the purchase. Removes previously added products from their cart. This event can...

Overview The Abandoned Browse Table Event is triggered when a product is added to or removed from the Abandoned Browse eCommerce table after a contact views it on your website or app but does not interact with it. Data Retention Please not...

Engage registers the HTTP Responses defined as HTTP Request jobs in Whiteboard. Configuration Related Topics Using the HTTP Request Job in the Whiteboard Send HTTP Request

This event registers external events from third-party integrations that are configured in Mapp Connect . This event can be used as a start event. If this event is used as a start event, the negative path is unavailable. The event can be us...