Message Moderation: Approve or Reject

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Overview

Use this window to review a message that waits for approval and to approve or reject it. Only members of the approvers list assigned to the group can approve or reject messages. For how moderation works, see Message Moderation.


  1. Navigate to Messages > Outbox and select the Email or SMS tab.

  2. From the Status list, select Moderated.

  3. Click ⋮ (More options) next to the message.

  4. Select Approve or Reject.


Settings

Setting

Description

From Address

Displays the sender address, which is defined in the group settings.

Subject

Shows the subject line of the message.

Attachments

Lists any files attached to the message.

Content

Displays the message content: email-html for the HTML version and email-text for the plain text version.

Comment

Optional. Explains why you reject the message. The author receives the comment with the rejection notice.


Actions

Action

Description

Approve

Approves the message. The sendout starts at the scheduled time, or immediately if no time was scheduled.

Reject

Rejects the message. The sendout does not start, the status changes to Rejected, and the author is notified by system message.

Submit

Confirms your decision and completes the moderation.


Additional Information

  • If the group requires the four-eyes principle, you cannot approve or reject messages that you created yourself.

  • If a message is rejected, the author receives the system message SysMsgMessageRejected.