Group Messages

Navigation Path Statistics​ > Group Messages ​  > Email Purpose​ The overview in this window gives you access to statistics for all group messages that are sent in the system. Statistics in Mapp Engage offer real-time repo...

Navigation Path Statistics​  >  ​Group Messages ​ > Email >  Purpose​ This window displays your group message statistics. In Engage, the ​ Statistics ​ area provides you with detailed information about the perform...

Navigation Path​ To download data for a group message: In the main navigation, click  Statistics​ > ​Group Messages​ > Email. In the ​Actions column, click the    symbol. Click  ​Export Address Data . ...

Goal​ To export the addresses associated with one or more message KPIs. This export allows you to identify the contacts who performed a KPI. In other words, while the statistics show you how many contacts performed a KPI, this export sho...

Goal​ To export statistics for one or more group messages. The export is a CSV file. For a list of the exported KPIs, see  ​Exported Information: Group Message Statistics . To send the export to a server, set up a regularly scheduled automat...

Goal​ The Message Statistics for a message can be exported as a report in Excel or CSV format. Background Information​ The export generated as an Excel file processes the data visually and separates the data on different worksheets based on the i...

Navigation Path Statistics​ > Group Messages > Email > View Statistics​ > Losses and Potential Reach Losses and Potential Reach​ This area displays problems that appeared during the sendout, as well as any potential new...