Events

Engage offers over 30 different events. An event triggers an automated job in an event-based automation. See Event-Based Automation​ . The events are listed here with a short description and a link to a separate page with more information. On the ...

This event executes a job when import of a file with contact addresses and profile data finishes. During import, contacts, addresses and attribute data are imported into a Engage group from a CSV, XML or text file. This includes: Automated file ...

This event reacts to an external event, such as a purchase in an online shop. Hint: This event requires activation and correct setup of conversion tracking. Both conversion tracking with and without cookies can be used as the event. See Basics ...

This event executes a job when a system user's credit is changed. General Define Event​ This area defines the specific parameters of the event. Actions The following actions are available: Edit Job​: This button saves the changes and o...

This event initiates a job when a Engage contact joins a specific Data Management Platform (DMP) audience group. This event requires the permission​ 1603 - Automations - Use Data Management Platform ​. Hint: The designation (C) means contact-r...

This event executes a job every time a defined event-based automation successfully executes. This job can be used very flexibly to create chains of multiple automations. General Recommended Automations​ (C) + (C) automations: If the initial ...

This event executes a job when an HTTP request is received from an external server. This could be information from a website or shop system. When this information is received by Engage, the corresponding job is executed. It is possible to limit the ...

This event executes a job when a group is created in Engage. This includes: Group creation via API with the method ​groupClone​. Manual group creation in Engage. Group creation via control XML. Hint: In Engage, the designation ​(S)​ m...

This event executes a job when sendout of a group message is finished. Hint: In Engage, the designation ​(S)​ means system-related. Generally, you only combine ​system (S) events​ with ​system (S) jobs​. For more information, see  Conta...

This event executes a job when sendout of a group message has started. Hint: In Engage, the designation ​(S)​ means system-related. Generally, you only combine ​system (S) events​ with ​system (S) jobs​. For more information, see ​Contact (C) vs...

This event executes a job when a system user logs into the system. This includes: Login in the user interface. Login via API. There is no special API method for this event. Every API method creates a login. See ​API Methods for Event-Based A...

This event executes a job when the system has finished processing and sending an mbox file. An mbox file contains many individual, highly personalised emails that have been generated by an external application. When Mapp Engage imports and processe...

This event executes a job when a new member is added to a group without an opt-in confirmation. The notification mode is ​Add with Message​ or ​Add without Message​. API Methods for this Event​ The API method ​membershipCreate​ fires this even...

This event executes a job every time a recipient forwards a message using the Mapp Engage forward functionality. This does not include when the message is forwarded using the forward functionality of the recipient's email client. This cannot be trac...

This event executes a job when a recipient clicks on a link in a message. The event can be limited to a specific group, a specific message or link category, or to messages with a certain external transaction ID. System links are excluded. These are...

This event executes a job every time a recipient opens a message. The event can be limited to a specific group or message category, or to messages with a certain external transaction ID. Hint: The designation (C) means contact-related. In genera...

This event executes a job every time a recipient replies to a message by clicking the reply button in his email client or responding to an incoming SMS. Hint: It is necessary to configure the ​Reply Handling​ in the group settings. In the group s...

This event executes a job when a profile-based automation is applied. This can be a mapping or a calculation. Hint: In Mapp Engage, the designation ​(S)​ means system-related. Generally, you only combine ​system (S) events​ with ​system (S) jobs​...

Mapp Engage registers this event when the profile data of a contact changes. The event settings determine what type of change triggers the event. Any profile change to any profile attribute. Any profile change in one or more specific profile ...

This event includes: The API method ​UpdateRecipientNoMsg​ or ​UpdateRecipientMsg​ with the parameter ​Self=True​. This event does not include: The API 2.0 methods ​create​ or ​userCreate.​ A contact added to the system in the user...

This event initiates job execution when import of data into a related data set is finished. This includes manual file import or import using the time-based automation. Hint: In Mapp Engage, the designation ​(S)​ means system-related. Generally, y...

This event executes a job when a single record is added to a related data set with the API method ​relatedDataCreateRecord.​ WARNING! This event cannot be used to execute (C) jobs that affect individual contacts. For this purpose, use Related ...

This event initiates job execution when a record is deleted from a related data set. The record is deleted with the API method ​relatedDataDeleteRecord​. Hint: Depending on the content of the API call, more than one record may be deleted. Howev...

This event executes a job when a single record is added to a related data set. The record: Was added with the API method ​relatedDataCreateRecord.​ Was associated with an email, mobile or fax address of a contact. The automation will not...

This event executes a job when the Mapp Engagesystem receives a response after sendout. A response is a technical notification that Mapp Engage receives regarding a problem with message sendout or delivery. A response can be an invalid, blocked, or ...

This event executes a job when a single message is sent to a recipient. Single messages are messages that are sent to only one recipient at a time, rather than to a whole group. This includes: Single messages sent with one of the following time-...

This event fires when a member is added to the group with a double opt-in process. First the contact is invited to the group with the notification mode ​​Invite​​. Second, the contact confirms the subscription (opt-in) by clicking on a confirm...

This event executes a job every time a preceding time-based automation finishes processing. This event is used to create multi-part automations. As soon as one automation executes, the second, connected automation is automatically executed as well....

This event executes a job when a selection of contacts has been successfully transferred to a different group.  Hint: In Mapp Engage, the designation ​(S)​ means system-related. Generally, you only combine ​system (S) events​ with ​system (S...

This event was previously called: Unsubscription from Group (U). This event initiates execution of a job when a member unsubscribes from a group. This includes: Unsubscribes transmitted via API (see API Methods for Event-Based Automations​ ). ...