Whiteboard Components

This page contains all available steps for adding to your Whiteboard. Click on the links for more information and to get started!

Time

Use the Wait or Schedule steps to place a delay between the events, jobs, or filters on your whiteboard plan.

Symbol	Element Name
	Wait
	Schedule

Events react immediately to a contact's activity. A Mapp Engage system or an external system, such as an API, can also perform the action.

Symbol	Event Name
	Reacts to Email Message
	Reacts to SMS
	In-App Message Delivered
	Email Response Received
	Push Response Received
	Single Email Message Sent to Contact
	Enters Group
	Exits Group
	Changes Profile Attribute
	Changes Member Attribute
	Transaction Registered
	Product Catalog Event
	App Event
	Related Data: User-Specific Record Added
	Wishlist Event
	Abandoned Browse Table Event
	Abandoned Cart Event
	Mapp Connect External Event
	Multiple Event

A job is the action that Mapp Engage carries out when a contact reaches the corresponding step on the whiteboard plan.

Symbol	Name
	Whiteboard Audience
	Import Contacts
	Send Email
	Send SMS
	Send Push Notification
	Send Web Push Message
	Display In-App Message
	Split Email Sendout
	Split Push Sendout
	Send AMP Message
	Send Email To System User
	Change Profile Attribute
	Add to / Remove from Group
	Transfer Between Groups
	Related Data: Add / Update Record
	Send HTTP Request
	Add to Blacklist
	Delete Contact
	Generate Export
	Generate Report
	Export Contacts
	Data Import